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Satellite System Integration Services

System Design

CommSystems provides an experienced team of engineers to work with our customers to develop a clear understanding of the business objectives of their planned networks. Once the business requirements to the network are known, the best system architecture can be defined and the proper system design can be performed. CommSystems' industry-leading team of engineers has a wide range of experience that is brought to bear, tailoring the design of the system to not just meet the specifications, but to make your network be a critical part of your company's competitive success.

System Procurement and Integration

CommSystems’ staff works with you to select the proper set of vendors and suppliers for your network. All products and subsystems are thoroughly tested at the factory and/or at our integration facilities before shipment to the installation site. Shipments are phased to arrive on-site to assure a smooth installation effort. CommSystems strongly encourages the participation of the customers’ staff during installation, as this is the best way to begin on-site training and operational knowledge.participation of the customers’ staff during installation, as this is the best way to begin on-site training and operational knowledge.

Post Installation Support

CommSystems’ relationship with our customers does not end at the conclusion of acceptance testing. An on-going support plan can be developed to meet whatever the customer’s business needs are: from traditional warranty services through support of on-going operations and maintenance support activities .... CommSystems is there for you!

Customer Training and Acceptance Testing

The next phase of the program typically consists of training of our customer’s operation and maintenance staff, and proving the performance of the system through acceptance testing. If the customer desires, CommSystems can provide maintenance and operation of the network. Otherwise, CommSystems works with the major equipment vendors to provide detailed training on the operation of the network, as well how to troubleshoot and maintain the network once the system is operational. Once this training is complete, a mutually agreed upon acceptance test is performed to demonstrate the completion of a fully operational network.

Program Management

CommSystems’ Program Managers have the overall responsibility to manage all of the above activities to assure total customer satisfaction. This "start-to-finish" approach assures program continuity, and smooth lines of communication and coordination of all program activities. CommSystems’ Program Managers will work hand-in-hand with their customer counterparts to develop and implement a program that meets our customer’s business objectives. The CommSystems’ Program Manager is the single point of interface to the customer during all these activities. Regular reports are prepared by the Program Manager to appraise the customer of the most recent program status. The Program Manager has the full resources of CommSystems available to them to assure complete customer satisfaction. Whether the need is for rapid implementation, the lowest cost system, minimum impact to ongoing operations, or a balance of these, CommSystems’ Program Managers will meet your needs.